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Project CRM Analyst

Taguig City, Manila

Job Summary:
The position will be responsible for collection and monitoring of routine batch information (Veeva data validation, CANVAS, etc.) from multiple data source. The role will involve all analysis, trending of batch data, updating reports, Share Point sites and preparing presentations for robust product monitoring and decision making.

Major Functions:
(1) Collects data from batch records (MCCP Doctor list, Event management, Veeva data management.), CANVAS, etc. The data collection will span several product families across Brands at a regular/defined frequency.

(2) Enters and maintains data in tracking reports and databases (Veeva DCR and Consent records)

(3) Creates/edits excel templates for data collection and analysis (ex. FDA Disclosure Management Validation reports, Call Reports, Event Management, Quarterly Market Report in spreadsheet, Quarterly Market Tracking Report in PowerPoint, Joint Call Report or Coaching Report, adhoc Canvas data collection and analysis.)

(4) Performs statistical analysis and trending if batch data, specifically Customer database Cycle turn process control.

(5) Provides reports, updates share point and presentations on a routine basis.

(6) Maintains central repository of all data collection and reports thru Veeva and Canvas.

(7) Effectively communicates and escalates issues as appropriate.

(8) Performs other duties required by superior from time to time (Le Pilot on CRM and digital platforms i.e. Viber/WhatsApp, LPCX/Concur integrations, etc)

Best fit candidate profile:
Education: Graduate of any four-year course

Experience and Knowledge:
。 2 years experience in Data entry using MS Excel and/or any Programming and Database Management language:
。 Minimum of 1-year Experience on Veeva database for CRM
Required Skills:
o Proficiency in MS Excel and doing Data Analysis
o Ability to manage multiple data undertakings from different sources
о Very good presentation and demonstrates a good team-player
о Proactive and target driven
о Possesses data accuracy and strong attention to details

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