Automotive Truck Sales Manager - Essential Duties
- Forecasts aggressive, yet realistic annual and monthly goals and objectives for the department.
- Hires, trains, motivates, counsels and monitors the performance of all salespeople.
- Prepares and administers an annual operating budget for truck sales department.
- Understands, keeps abreast of and complies with federal, state and local regulations that affect vehicle sales.
- Explains, implements, and enforces dealership policies, emphasizing customer satisfaction and a positive dealership image.
- Monitors the productivity and planned itineraries of salespeople.
- Assists individual salespeople in setting aggressive, yet realistic monthly goals and objectives and provides them with the support to meet these goals.
- Conducts sales training meetings and provides salespeople with continuous product and training resources.
- Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
- Recommends for dismissal any salesperson failing to meet dealership standards.
- Develops and/or successfully implements programs to increase unit gross and achieve maximum F& I penetration.
- Plans and implements all sales contests.
- Analyzes sales history and market conditions to determine inventory requirements and orders new trucks accordingly.
- Conducts major sales promotions in accordance with dealership goals and objectives.
- Increases the overall profitability of the dealership by successfully implementing manufacturer programs.
- Maintains awareness of current market/wholesale values of used trucks for market area.
- Buys used trucks from auctions, other dealerships, individual sellers etc.
- Ensures that all trucks are reconditioned according to dealership and manufacturer quality and time guidelines.
- Establishes procedures for quick disposal of over-aged vehicles.
- Establishes standards for displaying, merchandising and maintaining new and used vehicles.
- Promotes teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process.
- Maintains a professional appearance.
- Attends managers meetings as requested.
- Other tasks as assigned.