Taguig City, Metro Manila · Transportation/Logistics
JOB RESPONSIBILITIES:
Oversee all vehicle delivery operations in their defined region
Work cross-functionally with the service, sales, logistics, and manufacturing teams to ensure that all vehicles are delivered in a timely manner, while also providing the highest level of customer service.
Manage the regional delivery team across multiple service centers, set and achieve delivery targets, including but not limited to: inventory management, pipelines, appointment scheduling, logistics, staffing, salesmanship, and payment processing
Monitor daily deliveries, create reports and update relevant systems to ensure accurate and timely delivery information is available to managemen
Demonstrate fluency in registration, financing and insurance requirements and processes across various markets
Develop and coach local managers and team leaders to effectively manage delivery operations in each market
Monitor and review market performance in customer satisfaction, efficiency and inventory turnaround; working with local and regional team members to execute project to drive continuous improvement in all areas of daily operations
Assist, plan and execute in new market entry where necessary
Recruit, interview, and train new team members
QUALIFICATIONS:
Bachelor’s Degree in any field
At least 5 years of Delivery/Logistics Operations or Management experience, preferably in the automotive industry
Technological fluency and ability to operate in business systems (SalesForce is a plus)
Excellent written and verbal communication skills
Must have a valid driver’s license and an acceptable and safe driving record
Must have a minimum two years of driving experience
Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines