Managing the customer PO
- Routine customer communication for PO issuance
- Reconcile the customer open PO with Singapore CS & Thailand CS
- Setup the shipment schedule based on customer request
- Monitor & follow up the updated delivery plan based on customer request
- Creating weekly Open PO vs Delivery schedule for each customer
Managing the AR and collection
- Weekly reconcile the customer payment with Singapore’s finance
- Active communication with customer for the collection of each invoice
Supporting the Sales & Technical Team
- Working closely with the Commercial & Technical team for customer update/report
- Get the customer stock information for Commercial actions
- General assistant for daily operation
Knowledge/Experience Requirements:
- Working experience: 1-3 years
- Computer & Skills: Information Management, Microsoft Office & Oracle 11i
• ⁃ Customer Service Experience: Order processing & customer management