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Credit & Collection Manager

Taguig, Manila

We are seeking an experienced Credit and Collection Manager to lead credit risk assessment, billing, and collections operations. The role ensures timely invoicing, effective receivables management, compliance with regulations, and strong coordination with internal teams while maintaining positive customer relationships.

Key Responsibilities:

  • Credit Management: Develop credit policies, assess customer creditworthiness, and perform annual reviews.
  • Billing & Collections: Ensure accurate invoicing, manage collections, and minimise overdue receivables.
  • Reporting & Analysis: Monitor collection trends, prepare AR reports, and recommend provisions for doubtful accounts.
  • Customer Relations: Coordinate with teams to resolve credit issues while maintaining positive client relationships.
  • Compliance & Legal: Ensure adherence to laws/regulations and liaise with legal or external agencies as needed.
  • Team Leadership: Lead, mentor, and evaluate the credit and collection team to drive performance.

Qualifications

  • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  • Master’s degree (e.g., MBA) or professional certification (CPA, CMA, CFA) is an advantage.
  • 5–7 years of experience in credit and collections, accounts receivable, or related financial roles.
  • At least 2–3 years of supervisory or managerial experience handling credit evaluation, collection strategies, and team performance.
  • Proven experience in developing credit policies, managing high-volume receivables, and coordinating with Sales and Operations teams.
  • Strong background in risk assessment, customer account analysis, and dispute management.
  • Familiarity with ERP systems and financial reporting tools.

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