The Human Resource Manager is responsible for leading, managing, and overseeing all facets of Human Resources operations within the organization. This role ensures effective implementation of HR strategies, policies, and programs while supervising the HR Supervisor and HR Associates. The HR Manager plays a critical role in supporting business objectives through workforce planning, employee relations, compliance, performance management, and organizational development.
● Lead and oversee overall operations of the Human Resources department.
● Supervise, mentor, and evaluate the performance of the HR Supervisor and HR Associates.
● Develop departmental goals, workflows, and performance standards aligned with company objectives.
● Provide strategic HR guidance to senior management and department heads.
● Oversee end-to-end recruitment, selection, and onboarding processes.
● Ensure manpower planning aligns with business needs and growth plans.
● Approve hiring strategies, job descriptions, and recruitment timelines.
● Monitor and improve recruitment efficiency and candidate experience.
● Manage employee relations concerns, including grievances, disciplinary actions, and conflict resolution.
● Ensure fair, consistent, and compliant handling of employee cases.
● Promote a positive workplace culture and employee engagement initiatives.
● Advise management on employee behavior, performance, and policy interpretation.
● Oversee the implementation of performance evaluation systems.
● Ensure timely and consistent performance reviews across all departments.
● Support managers in setting goals, evaluating performance, and managing underperformance.
● Align performance management processes with company objectives.
● Oversee compensation structures, benefits administration, and payroll coordination.
● Ensure accurate implementation of salary adjustments, incentives, and benefits.
● Conduct salary benchmarking and compensation reviews.
● Coordinate with Finance and external providers regarding payroll and benefits.
● Identify training needs and oversee employee learning and development programs.
● Support leadership development, succession planning, and skills enhancement.
● Evaluate effectiveness of training programs and recommend improvements.
● Develop, implement, and update HR policies, procedures, and employee handbooks.
● Ensure compliance with labor laws, employment regulations, and company policies.
● Lead audits, investigations, and compliance reviews as required.
● Serve as the primary point of contact for labor-related inquiries and inspections.
● Ensure accurate and confidential maintenance of employee records and HR documentation.
● Oversee HR systems, databases, and reporting.
● Approve HR-related correspondence, notices, and official communications.
● Monitor attendance, leave management, and employee lifecycle processes.
● Lead investigations into employee misconduct and policy violations.
● Recommend and implement corrective actions in accordance with company policy.
● Ensure due process and documentation in all disciplinary cases.
● Support implementation of workplace health, safety, and wellness programs.
● Coordinate with management to address workplace risks and employee well-being.
● Prepare and present HR reports, metrics, and recommendations to management.
● Track key HR indicators such as turnover, retention, headcount, and engagement.
● Serve as a trusted HR advisor to management on people-related matters.
● Participate in strategic planning and organizational initiatives.
● Support change management initiatives and organizational restructuring when required.
● Perform other HR-related duties and projects as assigned by the President/CEO.
● Represent the company in external HR, labor, or professional engagements when necessary.
● Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
● Minimum of 5 years of progressive HR experience, including leadership or managerial roles.
● Strong knowledge of labor laws, HR best practices, and compliance standards.
● Proven ability to manage HR teams and handle complex employee relations cases.
● Excellent communication, leadership, and decision-making skills.
● High level of confidentiality, integrity, and professionalism.
● Proficiency in HR systems and Microsoft Office applications.
● Master’s degree or HR certifications (e.g., SHRM, CHRP, or equivalent) is preferred.
● Experience managing HR operations across multiple departments or business units.