Key Responsibilities

• Schedule and prepare Live sessions.
• Provide real-time backend support during live (6–7:30 PM).
• Monitor comments and log orders/inquiries in Excel.
• Complete post-live and weekly reports.
• Handle customer inquiries via app and social media.
• Maintain accurate tracking and dashboards.
• Assist with basic content updates and simple translations.

Qualifications

• Bachelor’s degree or equivalent experience.
• 1–2 years in operations or customer support.
• Can work independently in a remote setup.
• Reliable internet and professional home workspace.
• Strong Excel and communication skills.
• Reliable, organized, and able to work under pressure.
• Must be available during assigned live sessions.
• Must follow schedules, checklists, and deadlines.
• Role is backend and support-focused.
• Accuracy and reliability are essential.

Interested applicants may also send their CVs to rhealyn@thevitogroup.com