Job Responsibilities: 

1. Manage all technical aspects during the distribution or projects of Hikvision products; 2. Provide products demo, service, maintenance, and upgrades for customers; 

3. Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed; 

4. Provide product and solution training for customers and users; 

5. Responsible for project management and project delivery; 

6. Other job related to technical issues.

 Qualifications: 

 Bachelor or above degree in electronics, telecommunications, or information systems is preferred. 

Fluent in English. 

 At least 2 years' experience in technical support, familiar with security products; 

 Solid knowledge and technical skills in electronics, telecommunications, or information systems; 

 Exceptional communication and presentation skills; customer service skills and awareness. 

 Work well under pressure.