The Key Account Manager will work with local Sales Director on various

sales strategies to win, manage, and retain new key account businesses and

increase revenue and profitability.

 Use an existing and new network of industry contacts to generate new

business pipeline

 Build and implement strategy-to-action account plan to satisfy

customers’ needs and create demand for new offers

 Identify and manage pipeline for potential local or global accounts to

meet the targeted growth

 Maximize opportunities by participating in the customer planning

process, leading virtual account teams in building strategies that

deliver balanced growth and customer satisfaction

 Deliver customer satisfaction through timely resolution of customer

quality issues and by delivering an exceptional experience

 Manage all activities with the customer and engaging other

departments as required

 Develop a trusted advisor relationship with key accounts, customer

stakeholders and executive sponsors

 Lead project management activity

 Ensure necessary actions are undertaken by the account and project

team

 Achieve sales targets

 Communicate clearly the progress of monthly/quarterly initiatives to

internal and external stakeholders

Skills

Ability to work effectively within a fast paced, changing environment

that is going through high growth.

 A self-starter with the demonstrated ability to take initiative, who can

proactively identify issues/opportunities and recommend actions.

 Strong results orientation with a proven track record of flawless

execution and strong attention to detail.

 

 Demonstrates flexibility, resilience, and creativity when solving

complex issues.

 Believes in self and is passionate about learning and growing.

 Ability to multi-task and handle multiple prospective clients and issues

simultaneously.

 Demonstrates strong customer service orientation. Creates and

sustains ongoing forums that encourage two-way communication

opportunities.

 Ability to work both independently and within a team environment.

 Ability to travel 40-60% and work flexible hours when needed.

Requirements

 Proficiency in Microsoft Office (PowerPoint, Excel, Outlook).

 Minimum 3-5 years sales and account management experience with

proven sales track records and quota achievements. (a background in

AV/IT industry is preferred)

 Able to work independently, self-motivated and willing to take

challenges

 Diligent, presentable, independent and able to work under pressure

 Excellent communication skills